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Dear Sir,
I would like to bring to your notice that the service of your outlet in Qurum is pathetic. Last Sunday (8th February 2009) we went to your outlet in Qurum to have pizza at about 1.15 pm and we were sitting for a person to attend to us but the person only turned up at the table after 20 minutes. Is this your service???
Again today (15 February ) we went to the same outlet at 1.10 pm and we sat nearly for more than 15 minutes but nobody attended to us, we just walked out of y our outlet. We are not at all happy about your service. Looks like your Pizza Hut staff sits in the room and are have a good time gossiping among themselves.
Also we have noticed that there is a difference between your Carrefour outlet and other outlet (i..e the different offers in various places). Today we bought a Lasagne and the quantily given to us from your delivery outlet in Qurum was very less and the same in the Carrefour has a different offer. The quantity given was more and also additional French Fries were given along with it for the same price. Why so much difference????
I would appreciate if you could please look into this matter and take a proper step. My suggestion is to improve your CUSTOMER SERVICE to attract more customers.
Yours sincerely,
Najeeb Kareem Al Balushi
Thanks Najeeb for writing to us and putting up your complaint. We appreciate this so that we can do our best to serve you better. I will be contacting the Pizza Hut division and reverting to you. Thanks again!
Rajiv
Dear Mr. Rajiv,
Many thanks for your prompt reply. Awaiting to hear from you the comments on the particular division at Qurum and also thanks for assuring us about giving a good service.
Thanks and have a great day.
Kind Regards,
Najeeb
Dear Najeeb – Pls find attached below the response form our Operations Manager at Pizza Hut division – once again, we appreciate your feedback via blog, since it helps us maintain and improve customer service standards at the ground level, something we assign the greatest importance to at Khimji Ramdas. Please remain in touch; Rajiv, Head, Corporate Communications
Dear Mr Najeeb,
> Let me first thank you for bringing this incident to our notice; I would
> like to sincerely apologise for any inconvenience it may have caused
> you, we convened a meeting with the senior members of the qurum team
yesterday itself, on receiving your complaint forwarded by Mr Rajiv at our head office.
> We took immediate action and have done some changes based on your
> feedback & the Qurum team has assured us that such incidents will not be repeated in
> future.
> As far as the qurum city center menu is concerned it is a special food court menu
> based on combos & is available only in city center. We have similar offers like ‘Wajbati’
available at all outlets but not available at the City centre.
These kind of variations are quite the norm in a multi-location restaurant business catering to
different kinds of clientele in different areas
However as far as quantity,quality &
> consistency is concerned of the food items, it will be the same across all our capital outlets
as the source for
> all our capital outlets is our Central Kitchen. We are at a loss as to how it could be different
in the case of Lasagne that you have mentioned since there is a standardisation of the measures used centrally.
Mr Najeeb, you are a valued patron of Pizza Hut and we appreciate your suggestions & feedback.
At our end we will continue to strive to give you the best possible service.
>
> Please do visit us again to experience the change and do let us know if it meets your approval.
> Best regards
>
> Winston Reddy
>
> Operations Manager
>
> GSM 92803244
Hello,
I would just like to ask if you have Swarovski charms in stock at your Qurum store??..
Thankss so much
Dear Rayyan,
We appreciate your comments. We will get back to you with an answer shortly. In the meanwhile, Khimji’s Luxury & Lifestyle online shopping portal is LIVE. Visit khimjishopping.com for more on Swarovski.
Please visit the below link:
http://khimjishopping.com/products.asp?catid=2&by=cat&cname=Crystal
Please http://www.khimjiblog.com for more!
Best Regards,
Team – Corp Communications
Khimji Ramdas
could you tell me were would i get a choparrd handbag in london
Hi…
Can i get the phone number or mail ID to contact any HR(Human Resource) person related to SAP..in MUSCAT.I am unable to find any phone number of HR persons on your site..
Please help.
Dear Neha,
Please send across your queries to Mr. Chandra Shekhar Jajware – Head SAP, Khimji Ramdas.
His email: cs_jajware@khimjiramdasllc.com
Please http://www.khimjiblog.com for more!
Best Regards,
Team – Corp Communications
Khimji Ramdas
Visit our Online shopping portal: khimjishopping.com
i wish to visit your clinic in khuwair reg re shaping my body
Helo,
I just wanted you to confirm on the job vacancies in KR Losistics ( Freight Forwarding Div ) asap. I am keen and looking forward for a great opening in Muscat.
Thank you for the space alotted and hope to see a fast response on this.
Arun
Dear Arun,
Your query has been passed on to our HR contact team, they will respond to your query. In the meanwhile you can email us at khimjis@khimjiramdas.com for more details.
Team Corporate Communications
Khimji Ramdas
hi
I am an MBA fresher and loking for a job in Accounts and Finance.I would really appreciate if you could guide me about any vacancies in KR.I would also be ready to undergo any training if necessary.
Thank you.
Dear Anand,
Your query has been passed on to our HR contact team.
In the meanwhile you can upload your CV through our website – careers page:
http://www.khimji.com/content/view/45/66/lang,en/
Best Regards,
Team Corporate Communications
Khimji Ramdas
hi
thank you for ur reply.Just wanted to know how long will it be before the HR department contacts me after I have emailed my CV to them.
Dear Anand,
If you have already applied for a specific position through our website, our corporate HR will get in touch with you based on our current vacancies.
Please http://www.khimjiblog.com for more!
Best Regards,
Team – Corp Communications
Khimji Ramdas
sir, iam a small shopkeepr vide name M/s. kusum store, 164 shahpur jat, new delhi, phone nos. 011-26490117,yesterday 05.09.2011 iam received p& g delhivery by your okhla branches,new delhi. i made the payment rs 1758. later checking the bill found that the delivery man give me page no.2 and 3 nos products and the 1 nos page missing. nor he gave me the bill or nor he gave me the products however i made the payment this page also. after that iam contact the your branch phone nos 41018181, 41018182 as mentioned on the bill as a helpline nos, but the first one always busy and second one always ringing but no one talk, iam doing so many cal but no results. kindly look into this matter and solved my problem as early as possible
Dear Virander,
Your comment has ben passed on to our P & G TEAM and they shall be looking into this as soon as possible.
Please let us know once it is resolved
Regards
For Team Corporate Communications
Rajive Ahuja
Dear Sir,
I would like to ask the prices and if you have the following Rolex models:
a) Rolex Yacht Master II (steel & rosegold) ref # 116681
b) Rolex Deepsea (stainless steel) 44 mm. ref # 116660
I would highly appreciate your prompt reply. Thank you.
Ruel
Dear Ruel,
Thanks for posting your query in our blog!
Your query has been passed on to our Team at Khimji’s Watches. They will respond to your query soon. In the meanwhile, you can contact Ms. Buthaina Al Raisi @ 00968-99866216 or email her at bm.alraisi@kr.om
We trust this information was useful. Please get back to us for any further queries.
Team Corporate Communications
Khimji Ramdas
Dear Ruel,
Thanks for posting your query in our blog!
Your query has been passed on to our Team at Khimji’s Watches. They will respond to your query soon. In the meanwhile, you can contact Ms. Buthaina Al Raisi @ 00968-99866216 or email her at bm.alraisi@kr.om
We trust this information was useful. Please get back to us for any further queries.
Best Regards,
Team Corporate Communications
Khimji Ramdas
Dear Sir,
I will contact Ms. Buthaina for my query.
Many thanks,
Ruel
Rajiv Ahuja,
I want to contact Mr. Shital Doshi, who is working with Khimji Das and Nikita Rajkot miss you.
Hereby please provide us Contact number and E mail ID.
From.
Nikita Chauhan,
Rajkot.
Mo. 7600250065
Dear Nikita,
Please contact Shital Bharatbhai Doshi in this email address s.doshi@kr.om
Team Corporate Communications
Khimji Ramdas
Dear Rajiv,
I wish to address the sincere problem with the khimji’s home delivery services as there is no one at any time to pick up the phone and take the order. We being near and in terittory of the Khimji’s Mart In MBD have no utilization of the offered services by KR. Can you please look into this for better improvization.
Regards
Palak.